Reference

iyatoto Privacy Policy for Your Account Data

Clear data handling helps you understand what happens when you open an iyatoto account, verify your phone, or use DANA and QRIS.

Account data clarityWallet data contextMobile access controlsRequest path
iyatoto iyatoto Privacy Policy for Your Account Data
CONTACT ROUTES

Where To Ask About Your Privacy

A clear contact route matters when a data question affects account access or wallet status. Start from the support path inside your signed-in account and describe the record you want us to check, such as a phone verification entry or QRIS receipt reference. You can also use the policy contact route shown on this page when you need a correction, copy or deletion request.

Team online

Account data request

Use the signed-in support path to ask about your phone number, verification record or login history. Include the account step involved so we can locate the correct record.

Wallet reference check

For DANA, OVO, GoPay or QRIS questions, provide the payment reference and approximate time shown in your account. We use those details to separate a wallet status issue from a data request.

Policy change request

Ask us to correct, copy or remove eligible personal data through the policy contact route. We may first confirm account ownership before changing a phone, device or access record.

DATA PRACTICE

How We Protect Account And Device Data

We keep the Privacy Policy practical by connecting each data use to an account action you can recognise.

Phone verification

Your verified phone status helps us distinguish an account holder from an attempted sign-in. We use it for account protection and may ask you to confirm ownership before a data change.

Device signals

The mobile browser path can produce device and session signals linked to login security. These signals help us investigate an unfamiliar access attempt without treating them as your wallet password.

Cookie choices

Cookies can keep a session active and remember necessary site settings. Your browser controls whether optional cookies remain, while required session cookies support account access and security checks.

Account security

We connect login records, phone verification and unusual access signals when checking account security. A request to change sensitive account data may require a matching account step.

Retention periods

We retain account, payment-reference and support records only for operational, dispute or legal purposes. When a purpose ends, we remove, restrict or anonymise the relevant record where applicable.

Your request path

You may ask about access, correction, deletion or processing through the policy contact route. Include your account identifier and request type, and we will use ownership checks before responding.

Privacy Policy Questions Indonesian Accounts Ask

These Privacy Policy answers focus on the account steps you are most likely to ask about before opening or using iyatoto from Indonesia. They cover wallet references, mobile access, cookies, retention and the route for requesting changes. Where access is discussed, it depends on local law.

It covers account details, phone verification, login and device signals, cookies, support records, payment references and retention. It also explains how to request access, correction or removal where local law permits.

No. Our policy concerns payment references and status details needed to match an account action. Your DANA or QRIS wallet credentials remain separate from your iyatoto account password.

Phone verification helps connect an account action to the correct account and supports checks after an unusual login. We may confirm ownership before changing a phone record or releasing account data.

You can ask for a copy of eligible personal data through the policy contact route. Include your account identifier and the record sought, such as login history, device signals or wallet references.

Send a correction or deletion request through the policy contact route shown on the page. We may verify your account first, then assess the request against operational, dispute and legal retention needs.

Yes. The policy covers the mobile browser path used to sign in and reach the lobby. Device and session signals may be processed for security, while cookie behaviour follows your browser settings.

We keep records for the period needed for account operations, dispute handling or legal duties. After that purpose ends, the relevant data is removed, restricted or anonymised where applicable.